Pilot Travel Center - 815 Hwy 24 West, Gilman

Jobs in Pilot Travel Center, career

Reviews about Pilot Travel Center

• Jacob Kohler
  ★ ★ ★ ★ ★
  When I was there yesterday I saw the Manager of the Pilot outside sweeping road grit brought in by trucks. I talked to him momentarily and found his attitude to be jovial. It was humbling knowing he could have assigned this task to someone else but instead had taken on the task himself. I’ve been to this truck stop many times and have found all who work there a great example of what I would want and didn’t know I needed it to be in a place where I can park my truck and do the things needed to be done. Thank you.
• Dwan James
  ★ ★ ☆ ☆ ☆
  Parking is decent if you arrive early but some people are too lazy to use any actual spot so getting into actual spots can be difficulty. It would be greatly appreciated if someone took the time to walk the lot and take care of that. There is plenty of space available at 3pm. Given the fact that the lot is clean it makes one wonder where the trash cans are. The pumps have them but i never noticed any in the parking area.
  
  The showers are clean enough but there was mold starting to form in the one i used. Maybe they aren't being cleaned sufficiently or maybe the ventilation is terrible. Whatever the case may be there are solutions for the mold. It is cold as a winter's morning in there but the water is warm enough. Early morning have limited showers because it seemed Loire only two people were working. They were only ankle to check customers out because of the constant flow.
  
  The store staff is less than friendly and seem to just be there. You will get no welcoming feeling from the stone faced people that staff the store. They will literally look you in the eye and not change their expression. There was one lady that was actually working hard and quickly running two registers to cut the line down while others stood around. Her hustle and sense of urgency is appreciated. The early morning staff was not like that. Stone cold and expressionless.
  
  The washing machines smell like mildew and that is something that truly preventable. Leaving them open to dry and running them with hot water will really stop that issue. Nobody wants to spend $5 on a load of clothes rinsed in mildew water. The timer is a bit off on the washers so 27 minutes of more like 35. Not really the store's fault but just an observation. There are two washing machines and four dryers. All truck stops have an uneven amount. It's an odd thing. There were empty beer cans in the trash in the laundry room and the trash was also full. Are they drinking on the job? Is that the reason they aren't able to speak?
  
  The shelves are fully stocked and the general store area is clean. If you need it you will find it in the right place because nothing was out of place.
  
  All in all this is definitely not the place to go unless you are getting fuel and leaving or parking.

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Nearest organizations

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